Case History


Einsteinstraße
I-39100 Bozen (BZ)
+39 0471 553500
info@woerndle.it
https://www.granchefpremiumfood.it/

FILIALI

Standort Percha
Zum Hohen Kreuz, 5
I-39030 Percha (BZ)

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Standort Castenedolo
Via Vulcania, 31
I-25014 Castenedolo (BS)

Wörndle Interservice GmbH

Logistics & Transportation, Food & Beverage


Woerndle Interservice is a company that has specialized for more than 50 years in the distribution of high-quality kitchen products: fresh, ultra-fresh, dried, frozen, and more, designed to meet the needs of every restaurant and hotel. 

Recognized in the market under the GranChef brand, every day it receives products from selected suppliers from Europe, America, Asia, and Australia and prepares and ships them to more than 6,000 customers throughout the country for delivery within 24 hours.

Products:

WMS

StockSystem

WAREHOUSE LOGISTICS MANAGEMENT

Software for the management of logistics processes.

Integrated technologies:

Voice
Wearable scanners
Mobile scanner

Logistics Experience - Wörndle Interservice

Interview with Roman Tschimben

The numbers of Wörndle Interservice

The partner for haute cuisine in Italy.

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Wörndle Interservice has specialized for over 50 years in the distribution of products for high catering.

PEOPLE

PRODUCTS

ACTIVE CLIENTS

MM. TURNOVER

LOGISTICS CENTRE

In October 2021 Wörndle Interservice inaugurated a new logistics centre in Castenedolo (BS), from where it is able to serve the entire Italian market.

Product management:

  • References: ca. 8,500 
  • Orders: over 2,000/day 
  • Picking: 9,000 lines of order/day


The Castenedolo plant is structured as follows: 

  • total surface: 31,500 sqm
  • covered area: 11,355 sqm
  • refrigerated area: 6,300 sqm
  • frozen area (-20°C): 2,400 sqm
  • loading/unloading bays: 16
  • Pallet places on shelf: 8,500


LOGISTICS NEEDS

Different types of food products are handled in the logistics centre - dry, fresh, ultra-fresh and frozen -, for which maximum security, quality and traceability must be guaranteed throughout the whole supply chain. 

These are also temperature-controlled goods that require different temperatures, and therefore different solutions.



The main problems were:

  • timely management of traceability / tracking; 
  • smart management of picking / reception of goods of fixed and variable weight;
  • timely labeling of shipping packages with informazioni relevant for the deliver;
  • cross-docking package management between platforms.


"The plant in Castenedolo is designed so that all stocking and refilling occurs in separate aisles and that these two activities can be done at the same time as picking. The variables involved are many, as are the requirements at the software level. StockSystem by Replica Sistemi turned out to be the most suitable WMS and the results  achieved in terms of operativity and efficiency proved us right."

Roman Tschimben, General Director Wörndle Intercenter

TIMING

The Castenedolo plant was the starting point for the development and launch of the StockSystem project, which was later implemented in the other two logistics centres of Wörndle Interservice in Bolzano and Percha (BZ).

  • February 2021 – choice of the software
  • March – analysis
  • April – installation
  • September – training
  • October-November – go-live
  • March 2022 –ISO 9001:2015 certification through QualityAustria
  • May – WMS installation in the Percha warehouse
  • November – go-live WMS installation in the Bolzano warehouse and start of the „Cross-Docking”  project

PECULIARITIES OF THE PROJECT

The challenge was to find the best technology for each situation, rather than a single solution for all warehouse operators. 

The introduction of different technologies allows them to pick the most fitting choice in the picking phase, thus optimizing the whole process.


Three technologies were introduced: 

  • Traditional handheld terminals with video keyboard and laser, to be used within the warehouse;
  • ProGlove: bluetooth gloves with laser reader placed above the hand, through which information can be read in real time, helping the operator in picking activities. This is the solution chosen for a smart management of picking/reception of fixed and variable weight goods;
  • Voice: vocal terminals, especially useful for picking in the dry products area, a particularly fast-paced activity.

Another issue managed by StockSystem regards the timely labeling of shipping packages: each picked article gets immediately re-labeled by the system, facilitating the material delivery phase. 


Automations were also created for the phases of:

  • meat products weigh-in
  • fish \ variabie weight materials picking


Lastly, Replica Sistemi optimized the cross-docking management of packages between platforms.

The most evident advantage is a significant increase in productivity:

  • workforce of around 60 people
  • picking of 9,000 lines/day;
  • ca. 20,000 picks.

There was a 25% increase in productivity during the summer seasonal peaks: the same volumes as the previous year were handled by fewer operators.

The operators responded very positively to the proposed operation and immediately showed familiarity with the terminals used.


Further advantages:

  • Real-time inventory
  • Certainty of stocking
  • Management of expiration dates
  • Traceability/tracking of products (including the ones packed in the warehouse)

FUTURE STEPS

The implementation of carton and packaging control stations equipped with scales is now in the planning stage.

These weighing stations will highlight any discrepancies between the theoretical weight of the products, which should be contained in the carton, and the actual weight found by the scale.


A software will be implemented and installed on the control \ packagin station and, through integration  with the scale, it will send "alerts" to the operator in case of discrepancies.

Wörndle is also evaluating the implementation of softwares Delivery and EasYard, for planning shipments and managing yards.

“We are satisfied with what we have done so far, but since we are perfectionists we want to keep improving. For 2024 we aim at growing further, of over 10%, thanks to customer increase. These results are possible because of excellent teamwork and great partners.”

Roman Tschimben, General Director Wörndle Interservice

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