Case History


Via di Salone, 132
00131 - Roma

Tel: +39 06 417905

www.gruppodemas.com

Demas Srl

Chemical, Pharmaceutical & Medical, Petfood, Pharma & Accessories


Demas was founded in 1968 with a distinctly zootechnical spirit to meet the needs of the time.

Over the years, it has grown from a small local business to serve the entire national and international territory today, dedicating itself to different professional figures, introducing the company to the entire field.

In recent years, thanks to the sensitivity of the management always attentive to the needs of the market, it is positioned in Italy as a leading company in the distribution of zootechnical medicines.




Integrated technologies:

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Breeders, Wholesalers, Veterinarians, Pet Stores, Pharmacies, Stables and many others are served, managing to meet each and every need in the best possible way. In addition, DEMAS with Giulius - the friend of animals - in its stores is also retailing and makes available to veterinarians, breeders and private individuals more than 27,000 references in veterinary medicines, feed and supplements, and instrumental equipment.

We wanted an international logistics product. With Replica Sistemi we were lucky because we found a capable partner. They are professional and serious because what they said could be done was done, on time, according to what was agreed upon with a lot of peace of mind.

Francesco Foglietti

Managing Director Supply Chain Demas Srl

NEEDS

In 2012 Demas decided to adopt a WMS software to:

  • improve operations and efficiency in the central warehouse
  • manage automatic reordering from stores to the central warehouse
  • manage real-time and automatic recording of the lot sold

SOLUTIONS

They then searched for a WMS that interfaces seamlessly with the SAP Business One ERP.

After a proper software selection, they chose StockSystem, integrated with the SMA.I.L:) Voice from Replica Sistemi because it met the needs perfectly, as it had already solved most of the problems present in Demas warehouses.

With the previous system, thanks to a great organization, Demas had already achieved an excellent level of efficiency by minimizing errors, but with a huge effort and bottleneck on the verification of outgoing products.

The goals of the new project were therefore:

  • have dynamic inventory control in the central warehouse with the ability to recognize products and their attributes (lot and expiration date)
  • be able to reconstruct any shipping errors
  • automate the integration of information between the central warehouse and the stores and avoid control in warehouse transfers by passing batch information anyway
  • implement voice technology for picking activities to move around the warehouse with free hands and eyes

  • WMS: StockSystem
  • Add-on WMS: SMA.I.L:) Voice

  • Voice hardware: 4 terminals Talkman T2X
  • Hand-held hardware: 35 terminals Motorola MC30908

The analysis phase was aimed at detecting:

  • Demas' logistical needs and how they could be solved by Replica Sistemi by parameterizing the system
  • Any customizations needed and to be developed

During the second phase of installation in DECA selling points, StockSystem is mainly used to:

  • manage supplier reorders- staff detect items to be reordered with the handheld creating a document, document closure passes to SAP for reordering
  • manage over-the-counter sales- staff detect items requested by a customer within the store, document closure passes to SAP for reordering
  • track outgoing batches- you detect the batches with the handheld and they are passed to SAP
  • perform incoming goods control - you manage the control of incoming bills for both internal transfers and from external suppliers


During the third phase of installation in the central warehouse, a complete mapping of the warehouse was done, and StockSystem manages:

  • receipt of goods
  • storage
  • refilling in picking areas
  • picking for final shipment

Special feature of the project is the use and reading of two-dimensional Matrix and Minsan codes capable of recognizing products and their attributes (lot and expiration date).

The shipping part has been customized. In particular, automatisms have been created for printing package markers and for printing batch labels where the customer requests them. 

Voice technology was introduced for picking activities to improve operational performance.

In only 2 months after the go-live, In the central warehouse, efficiency recovery was achieved through:

  • The good level of learning of the system by the operators
  • the control of warehouse movements and inventories with related resolution of picking errors (essentially due to counting errors)

  • The improvement of operational performance with the use of voice that allows moving around the warehouse with hands and eyes free
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