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Replica Sistemi – Zucchetti is certified ISO 9001:2015
Replica Sistemi - Zucchetti has obtained from Bureau Veritas Italia SpA the ISO 9001:2015 Quality Management System certification, the most famous and widespread standard for quality improvement.
This Certification guarantees a solid structure, organised in such a way as to keep all aspects of its activities under control, just like the maintenance and continuous improvement of performance.
The implementation of the Quality Management System involved and analysed all company functions with the aim of:
- demonstrate the company's commitment to quality and customer satisfaction;
- ensure that the software, the implementation and support services offered effectively take into account customer needs and mandatory requirements;
- measure the company's progress towards continuous improvement of its market performance through a benchmark standard;
- improve the company's performance in organisational terms.
Ferruccio Montresor, Replica Sistemi - Zucchetti General Manager, who personally oversaw the entire certification process, comments: "We are very satisfied with the path we have taken since it has allowed us to analyse and monitor our strategies, skills and performance and will give us the opportunity to constantly monitor them in all company functions to guarantee our customers cutting-edge software products characterised by high quality technical, commercial and administrative support."
Since its establishment about 45 years ago, Replica Sistemi has always been a company oriented towards acquiring new customers, to measure the value of its offer directly on the market. Constant growth has always rewarded our strategic choices, but from today we also have an important certification that recognises the quality of our work and our solutions!